24/7 LIVE ISO 9001 Certified · Trusted since 2014ISO 9001 · Since 2005

Care that crosses every border.

Air ambulance evacuations, ground ambulances, doctors to your hotel room, and a real person beside you in the hospital — across the Middle East, Africa, and the Arab Gulf. Whatever happens, wherever you are, someone from BIA is already moving.

Explore Our Services Emergency Support

Air Ambulance & Medical Evacuation

On the ground, right now
33K+Lives protected
550+Medical partners
35+Countries covered
ISO 9001 Quality Management Certified ISO 9001Certified operations

Trusted by 50+ insurers, medical facilities & travel partners across the region

Air AmbulancesHospitalsInsurers Hotels & ResortsMedical TourismClinics Air AmbulancesHospitalsInsurers Hotels & ResortsMedical TourismClinics
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What we do

Comprehensive Healthcare Solutions

From emergency evacuation to preventive cost management — world-class services tailored to your needs, delivered with human urgency.

Travel Assistance

Travel Assistance

Comprehensive travel support for individuals and groups — peace of mind on every international journey.

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Medical Assistance

Medical Assistance

Connecting clients with quality healthcare providers and facilitating medical support worldwide.

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Repatriation

Repatriation Assistance

Expert repatriation to safely return individuals home in emergencies and critical situations.

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Cost Containment

Cost Containment

Manage and optimize healthcare costs — efficiency without compromising quality of care.

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Fraud Investigation

Fraud Investigation

Advanced detection and prevention to protect insurers and preserve integrity in the ecosystem.

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Patient Transfer

Medical Patient Transfer

Safe, efficient patient transfer with proper medical care between healthcare facilities.

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35+
Countries covered
33K+
Lives protected
550+
Medical partners
24/7
Emergency support
BIA Assistance medical team
550+
trusted medical providers
Why trust us

Building trust with every case we handle

Our extensive network of top-tier providers — especially in remote areas and troubled spots is what makes us different. We deliver 24/7 rapid response at competitive cost, with real human care behind every call.

  • Trust — lasting partnerships built on transparency
  • Integrity — the highest ethical standards, always
  • Accountability — full responsibility for the quality we deliver
More about who we are
BIA air ambulanceBIA Assistance
Global reach

Present where you need us — including the places others can't reach

BIA's network stretches across the Middle East, Africa, and the Arab Gulf — from every touristic destination to remote and rural areas deep in the desert. Our partners respond fast, on time, for the most difficult missions.

150+
Hospitals
200+
Clinics
120+
Pharmacies
Explore the Network
LIVE FEED connecting…

Global Situation Room

We monitor outbreaks, disasters and travel-security events worldwide, 24/7 — so we can protect our partners before risk becomes emergency.

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Any hour · Any border

When it matters most, we answer

Speak with a real coordinator on our 24/7 operations line, or send us a message and we'll respond fast.

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