24/7 LIVE ISO 9001 Certified · Trusted since 2005

Care that crosses every border.

Comprehensive health & travel assistance across the Middle East, North & East Africa and the Gulf. When the unexpected happens, a real team answers — anywhere, any hour.

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ISO 9001 24/7 Response 35+ Countries

Just pick your destination — we'll keep you smiling.
BIA Assistance, always by your side.

33K+

Lives protected

550+

Medical partners

Trusted by 50+ insurers, medical facilities & travel partners across the region

Air AmbulancesHospitalsInsurers Hotels & ResortsMedical TourismClinics Air AmbulancesHospitalsInsurers Hotels & ResortsMedical TourismClinics

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What we do

Comprehensive healthcare solutions

From emergency evacuation to preventive cost management — world-class services tailored to your needs, delivered with human urgency.

Travel Assistance

Comprehensive travel support for individuals and groups — peace of mind on every international journey.

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Medical Assistance

Connecting clients with quality healthcare providers and facilitating medical support worldwide.

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Repatriation

Expert repatriation to safely return individuals home in emergencies and critical situations.

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Cost Containment

Manage and optimize healthcare costs — efficiency without compromising quality of care.

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Fraud Prevention

Advanced detection and prevention to protect insurers and preserve integrity in the ecosystem.

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Patient Transfer

Safe, efficient patient transfer with proper medical care between healthcare facilities.

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550+

trusted medical providers

Why trust us

A reputation built one rescue at a time

Our extensive network of top-notch providers — especially in remote areas and troubled spots — is what makes us different. We deliver 24/7 rapid response at competitive cost, with real human care behind every call.

Trust — lasting relationships built on transparency
Integrity — the highest ethical standards, always
Accountability — full responsibility for the quality we deliver

More about who we are

Global reach

Present where you need us — including the places others can't reach

BIA's network stretches across North Africa, the Middle East and the Gulf — from every touristic destination to remote and rural areas deep in the desert. Our partners respond fast, on time, for the most difficult missions.

Hospitals

Clinics

Pharmacies

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LIVE FEED connecting…

Global Situation Room

We monitor outbreaks, disasters and travel-security events worldwide, 24/7 — so we can protect our members before risk becomes emergency.

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Any hour · Any border

When it matters most, we answer

Speak with a real coordinator on our 24/7 operations line, or send us a message and we'll respond fast.

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