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Insights & updates

Guidance, case notes and news from our operations centre and medical team.

Yusuf Galal, Founder and CEO of BIA Assistance, attending ITIC Americas 2026 in Puerto Vallarta, Mexico
31 May 2026 · 3 min read Events & Conferences

ITIC Americas 2026

BIA Assistance attended ITIC Americas 2026 in Puerto Vallarta for the first time, connecting with industry leaders and exploring new opportunities for collaboration.

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BIA Assistance team celebrating Ramadan at the Iftar Gathering 2026Yusuf Galal, Founder & CEO with industry leaders and ITIC team.
17 Mar 2026 · 2 min read Company News & Events

Iftar Gathering 2026

BIA Assistance celebrated Ramadan with a memorable Iftar gathering, bringing the team together for an evening of connection, appreciation, and shared moments.

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Hope in the Gorge: Ghanda Rescue Case
01 Dec 2025 · 2 min read Case Studies

Ghana Rescue Case

BIA Assistance coordinated the rescue of an injured Czech traveler stranded near Ghana’s Uli Agumatsa Waterfalls despite challenging communication and remote conditions.

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BIA Assistance Founder & CEO Yusuf Galal and Managing Director Alaa Musa at ITIC Global 2025 in Venice, Italy
02 Nov 2025 · 2 min read Events & Conferences

ITIC Global 2025

BIA Assistance joined global assistance leaders at ITIC Global 2025 in Venice, strengthening connections, exchanging expertise, and exploring new partnerships.

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BIA Assistance Founder and CEO Yusuf Galal and Managing Director Alaa Musa at ITIC MEA 2025 in Marrakech, Morocco
18 May 2025 · 3 min read Events & Conferences

ITIC MEA 2025

BIA Assistance joined ITIC MEA 2025 in Marrakech, bringing together industry leaders, meaningful conversations, and new opportunities for collaboration across the region.

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Remote Saint Helena Island landscape where BIA Assistance coordinated medical assistance for a traveller
04 Apr 2025 · 3 min read Case Studies

Saint Helena Case

A distress call from remote Saint Helena required BIA Assistance to coordinate medical support for a 72-year-old traveller despite significant logistical challenges.

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BIA Assistance team and guests gathered for the 2025 Ramadan Iftar at Hilton Hurghada Plaza in Hurghada
30 Mar 2025 · 2 min read Company News & Events

Iftar Gathering 2025

BIA Assistance celebrated Ramadan with a memorable Iftar gathering in Hurghada, bringing together its team, respected guests, and valued community partners.

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BIA Assistance Founder and CEO Yusuf Galal and Managing Director Alaa Musa at ITIC Global 2024 in Vienna, Austria
10 Nov 2024 · 3 min read Events & Conferences

ITIC Global 2024

BIA Assistance joined industry leaders at ITIC Global 2024 in Vienna, strengthening professional relationships and exploring new opportunities for collaboration.

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